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The HaBO Village Podcast

Humanity in Business: Joe Polish's 9 Steps to Magic Rapport [Podcast]

October 17, 2017

Episode 35: In this episode, Michael and Kathryn give an overview of Joe Polish's 9 Steps to Magic Rapport. Improve the quality and longevity of your business relationships with these helpful tips. Gain insight into networking, your customer and...

Why Your Company Can No Longer Afford to Ignore Amazon [Podcast]

October 10, 2017

Episode 34: In this episode, Michael and Kathryn discuss the online marketplace giant, Amazon.  30% of all online purchases occur on Amazon, a major influencer in the e-commerce industry. Give this podcast a listen to discover the latest trends set...

Using Strategy to Build Your Business: Stories of Pizza and Beer [Podcast]

August 29, 2017

Episode 30:In this episode, Michael and Kathryn give a high level definition of Strategy and discuss why every company, big or small, needs to effectively strategize in order to achieve its major objectives. Gain insight on ways to think about...

How Customer Service Affects Everything [Podcast]

May 23, 2017

Episode 25: In this episode, Michael and Kathryn discuss customer service, why it matters, how it affects your entire company, and how to improve your strategy. Learn how customer service done right can help you build your Passion and Provision...

"The Ideal Team Player" Book Review [Podcast]

May 16, 2017

Episode 24: Michael and Kathryn review Patrick Lencioni's book, "The Ideal Team Player" and discuss how it will help you hire, fire, and evaluate current employees in your Passion and Provision Company.

When to Fire a Client [Podcast]

May 9, 2017

Episode 23: In this episode, Kathryn and Michael discuss how you will know it's time to fire a client. In the business world, 20% of your customers will cause you 80% of your pain. But how exactly will you know it's time to say goodbye? Discover the...

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