--- title: HaBO Village Podcast | Business and Leadership | Passion & Provision (12) description: Passion & Provision | Running a small business can often feel like paddling a boat upstream in a hurricane! Join Michael and Kathryn Redman, long-time business owners of Half a Bubble Out Marketing, Co-founders of HaBO Village, and creators of the Passion and Provision® business model, as they share personal stories and expert tips for company growth. If you are striving for not only profit, but also joy in your business, need leadership advice, or just want some heartfelt encouragement, this is the podcast for you! (12) --- [![HaBO Village Logo](https://www.habovillage.com/hubfs/New%20HaboVillage.com/horiz-tall-lamp-no-slogan.svg "HaBO Village Logo")](https://www.habovillage.com) ![iphone listening shutterstock_519216199](https://www.habovillage.com/hs-fs/hubfs/New%20HaboVillage.com/iphone%20listening%20shutterstock_519216199.jpg?width=2000&name=iphone%20listening%20shutterstock_519216199.jpg "iphone listening shutterstock_519216199") ## The HaBO Village Podcast This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Subscribe Here! ### CHOOSE A CATEGORY - [Leadership (117)](https://www.habovillage.com/podcast/habovillage/tag/leadership) - [Passion & Provision (78)](https://www.habovillage.com/podcast/habovillage/tag/passion-provision) - [Culture (39)](https://www.habovillage.com/podcast/habovillage/tag/culture) - [Business Development (37)](https://www.habovillage.com/podcast/habovillage/tag/business-development) - [Management (28)](https://www.habovillage.com/podcast/habovillage/tag/management) [All](https://www.habovillage.com/podcast/habovillage) [Read More](https://www.habovillage.com/podcast/habovillage/how-customer-service-affects-everything) ### [How Customer Service Affects Everything [Podcast]](https://www.habovillage.com/podcast/habovillage/how-customer-service-affects-everything) May 23, 2017 [**Episode 25:**](http://hwcdn.libsyn.com/p/6/7/3/6736c2df9b9c32c5/How_Customer_Service_affects_everything.mp3?c_id=15180022&cs_id=15180022&expiration=1561144208&hwt=48f6ba68e4965609e88c90169fd2cea2) In this episode, Michael and Kathryn discuss customer service, why it matters, how it affects your entire company, and how to improve your strategy. Learn how customer service done right can help you build your [Passion and Provision](https://blog.halfabubbleout.com/habovillage/episode-002-habo-village-podcast-what-is-a-passion-and-provision-company)... ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Business Development](https://www.habovillage.com/podcast/habovillage/topic/business-development), [Marketing](https://www.habovillage.com/podcast/habovillage/topic/marketing), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision), [Customer Service](https://www.habovillage.com/podcast/habovillage/topic/customer-service) [Read More](https://www.habovillage.com/podcast/habovillage/the-ideal-team-player) ### ["The Ideal Team Player" Book Review [Podcast]](https://www.habovillage.com/podcast/habovillage/the-ideal-team-player) May 16, 2017 [**Episode 24:**](http://hwcdn.libsyn.com/p/a/4/3/a43bc6c534a7216a/The_Ideal_Team_Player__Book_Review.mp3?c_id=15179999&cs_id=15179999&expiration=1560282397&hwt=efe424285a4b87c4ad7c21c011994526) Michael and Kathryn review Patrick Lencioni's book, "The Ideal Team Player" and discuss how it will help you hire, fire, and evaluate current employees in your Passion and Provision Company. ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Business Development](https://www.habovillage.com/podcast/habovillage/topic/business-development), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision), [Management](https://www.habovillage.com/podcast/habovillage/topic/management), [EQ (Emotional Intelligence)](https://www.habovillage.com/podcast/habovillage/topic/eq-emotional-intelligence) [Read More](https://www.habovillage.com/podcast/habovillage/when-to-fire-a-client) ### [When to Fire a Client [Podcast]](https://www.habovillage.com/podcast/habovillage/when-to-fire-a-client) May 9, 2017 [**Episode 23:**](http://hwcdn.libsyn.com/p/8/9/7/897821e4fb0533d8/When_To_Fire_A_Client.mp3?c_id=15179966&cs_id=15179966&expiration=1561142651&hwt=ed2c8a6a544251d29f479bc31935dc70) In this episode, Kathryn and Michael discuss how you will know it's time to fire a client. In the business world, 20% of your customers will cause you 80% of your pain. But how exactly will you know it's time to say goodbye? Discover the... ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Business Development](https://www.habovillage.com/podcast/habovillage/topic/business-development), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision), [Management](https://www.habovillage.com/podcast/habovillage/topic/management) [Read More](https://www.habovillage.com/podcast/habovillage/how-to-hire-well-for-your-passion-and-provision-company) ### [How to hire well for your Passion & Provision Company [Podcast]](https://www.habovillage.com/podcast/habovillage/how-to-hire-well-for-your-passion-and-provision-company) March 29, 2017 [**Episode 17:**](https://hwcdn.libsyn.com/p/c/4/3/c43371b324df1d62/How_to_hire_well_for_your_PP_company.mp3?c_id=14455707&cs_id=14455707&expiration=1560272350&hwt=60a452850320ca681ef96a9da656965c) Michael and Kathryn speak on hiring the right employees for the job. There are key areas to look at in hiring. Michael and Kathryn believe you should start with "character and competence." What does that mean? Give this episode a listen... ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Leadership](https://www.habovillage.com/podcast/habovillage/topic/leadership), [employee happiness](https://www.habovillage.com/podcast/habovillage/topic/employee-happiness), [Culture](https://www.habovillage.com/podcast/habovillage/topic/culture), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision), [Management](https://www.habovillage.com/podcast/habovillage/topic/management) [Read More](https://www.habovillage.com/podcast/habovillage/why-happy-employees-are-important) ### [The Importance of Happy Employees in a Passion & Provision Company [Podcast]](https://www.habovillage.com/podcast/habovillage/why-happy-employees-are-important) March 22, 2017 [**Episode 16:**](http://hwcdn.libsyn.com/p/4/0/1/4010dccfedee3802/The_Importance_of_Happy_Employees_in_a_PP_Company.mp3?c_id=14455701&cs_id=14455701&expiration=1560969750&hwt=8f0de784c7ef13823fb720add0c388ca) In this episode, Michael and Kathryn speak on why happy employees are not a warm, fuzzy fantasy, but add to the bottom line of every business. Even big, profitable companies are leaving money on the table if their staff is “sleepwalking... ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Leadership](https://www.habovillage.com/podcast/habovillage/topic/leadership), [employee engagement](https://www.habovillage.com/podcast/habovillage/topic/employee-engagement), [employee happiness](https://www.habovillage.com/podcast/habovillage/topic/employee-happiness), [Culture](https://www.habovillage.com/podcast/habovillage/topic/culture), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision) [Read More](https://www.habovillage.com/podcast/habovillage/understand-your-fuzzy-terms-and-communication) ### [Understand Your Fuzzy Terms and Communication [Podcast]](https://www.habovillage.com/podcast/habovillage/understand-your-fuzzy-terms-and-communication) February 14, 2017 [**Episode 11:** ](https://hwcdn.libsyn.com/p/8/3/b/83be35b8ceef83fb/011-HVP-Fuzzy_Terms_and_Communication.mp3?c_id=13962019&cs_id=13962019&expiration=1560281705&hwt=1459205f1f2b86fdc3821c93824a2376)Michael and Kathryn discuss how difficult communicating clearly can really be. We all use what we call "fuzzy terms" in our day-to-day language even in a professional setting. These "fuzzy terms" complicate the way that we communicate... ![tag icon](https://www.habovillage.com/hubfs/HaBO%20Village%20Podcast/tag-icon.svg) [Business Development](https://www.habovillage.com/podcast/habovillage/topic/business-development), [Marketing](https://www.habovillage.com/podcast/habovillage/topic/marketing), [Passion & Provision](https://www.habovillage.com/podcast/habovillage/topic/passion-provision) [All posts](https://www.habovillage.com/podcast/habovillage/all) See Transcript for this Podcast Put some clear and concise content in here. Keep your reader in mind. What are they trying to do? What are they hoping to learn? Why are they reading this? Help them out and use the tone and voice of your organization. ### Search Our Site Search Our Site - There are no suggestions because the search field is empty. ### Subscribe Here! ### Recent Posts ### Posts by Topic - [Leadership (117)](https://www.habovillage.com/podcast/habovillage/tag/leadership) - [Passion & Provision (78)](https://www.habovillage.com/podcast/habovillage/tag/passion-provision) - [Culture (39)](https://www.habovillage.com/podcast/habovillage/tag/culture) - [Business Development (37)](https://www.habovillage.com/podcast/habovillage/tag/business-development) - [Management (28)](https://www.habovillage.com/podcast/habovillage/tag/management) - [Marketing (28)](https://www.habovillage.com/podcast/habovillage/tag/marketing) - [Vision (24)](https://www.habovillage.com/podcast/habovillage/tag/vision) - [EQ (Emotional Intelligence) (17)](https://www.habovillage.com/podcast/habovillage/tag/eq-emotional-intelligence) - [Management & Operations (11)](https://www.habovillage.com/podcast/habovillage/tag/management-operations) - [Finances (10)](https://www.habovillage.com/podcast/habovillage/tag/finances) - [employee happiness (8)](https://www.habovillage.com/podcast/habovillage/tag/employee-happiness) - [Money (7)](https://www.habovillage.com/podcast/habovillage/tag/money) - [Grow Your Business (6)](https://www.habovillage.com/podcast/habovillage/tag/grow-your-business) - [Customer Service (4)](https://www.habovillage.com/podcast/habovillage/tag/customer-service) - [Digital Marketing (3)](https://www.habovillage.com/podcast/habovillage/tag/digital-marketing) - [Fulfilled (3)](https://www.habovillage.com/podcast/habovillage/tag/fulfilled) - [Group Dynamics (3)](https://www.habovillage.com/podcast/habovillage/tag/group-dynamics) - [Sales (3)](https://www.habovillage.com/podcast/habovillage/tag/sales) - [email marketing (2)](https://www.habovillage.com/podcast/habovillage/tag/email-marketing) - [employee engagement (2)](https://www.habovillage.com/podcast/habovillage/tag/employee-engagement) - [networking (2)](https://www.habovillage.com/podcast/habovillage/tag/networking) - [small business (2)](https://www.habovillage.com/podcast/habovillage/tag/small-business) - [Best Practices (1)](https://www.habovillage.com/podcast/habovillage/tag/best-practices) - [Business (1)](https://www.habovillage.com/podcast/habovillage/tag/business) - [Customer Retention (1)](https://www.habovillage.com/podcast/habovillage/tag/customer-retention) - [Lead Generation (1)](https://www.habovillage.com/podcast/habovillage/tag/lead-generation) - [Paid Advertising (1)](https://www.habovillage.com/podcast/habovillage/tag/paid-advertising) - [Season 1 (1)](https://www.habovillage.com/podcast/habovillage/tag/season-1) - [Season 2 (1)](https://www.habovillage.com/podcast/habovillage/tag/season-2) - [Social Media (1)](https://www.habovillage.com/podcast/habovillage/tag/social-media) - [Website Traffic (1)](https://www.habovillage.com/podcast/habovillage/tag/website-traffic) - [employee motivation (1)](https://www.habovillage.com/podcast/habovillage/tag/employee-motivation) [see all](https://www.habovillage.com/podcast/habovillage/tag/passion-provision/page/12#) [![HaBO Village](https://www.habovillage.com/hubfs/New%20HaboVillage.com/white-horiz-tall-lamp-no-slogan.svg)](https://www.habovillage.com) **Resources** [Blog Articles](https://www.habovillage.com/blog) [Podcast](https://www.habovillage.com/podcast/habovillage) [Podcast Guest Application](https://www.habovillage.com/guest-application) **HaBO Village** [About](https://www.halfabubbleout.com/about-us) **Connect with Us** [![facebook](https://www.habovillage.com/hubfs/New%20HaboVillage.com/facebook.svg)](https://www.facebook.com/HaBOVillage/) [![linkedin](https://www.habovillage.com/hubfs/New%20HaboVillage.com/linkedin.svg)](https://www.linkedin.com/company/habo-village) [![x](https://www.habovillage.com/hubfs/new%20social%20media%20icons/x.svg)](https://x.com/HaBOVillage)   This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 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