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Bringing Joy Back to Business - With Special Guest, Pablo Gonzalez [Podcast]

Episode 92: Michael and Kathryn interview Pablo Gonzalez, a graduate member of the HaBO Village Passion and Provision Course. Pablo shares how he went from an unfulfilling career, to striking out on his own, all the way to discovering and developing his company's core purpose and values. If your business is struggling or you've lost joy in running your company and need some encouragement, then give this episode a listen.

Happy team high fiving


In This Episode You Will...

  • Discover how Pablo found passion in his work after 8 years at a miserable job.
  • Find out why having a strong vision and BHAG (Big Hairy Audacious Goal) is important for laying a good foundation for your company.
  • Learn what part employers play in shaping company culture and the attitudes of their employees.
“The HaBO Village Course isn't for the faint of heart... You have to dive deep into your core. It's not a superficial business course, it's really about getting to the core of who you are and what you want to get out of your company."
– Pablo gonzalez

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References:

HaBO Village Course
Eternal Leadership Podcast

 

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Michael:
              Hi everyone. Welcome to HaBO Village Podcast. I'm Michael Redman.


Kathryn:
               And I'm Kathryn Redman.


Michael:
              And today we have a great guest with us. We're really excited. Pablo Gonzalez. Is that right?


Kathryn:
               Pablo Gonzalez.


Michael:
              Did I pronounce that enough of an accent?


Pablo:
                   Perfect. It was almost perfect.


Michael:
              Almost perfect. Like not. Okay. And Pablo was in our course a year ago. Some of you may have heard when we had the fire, we talked about a lot of different things that were going on in the end of 2018. And Paradise was on fire and it really changed our lives a lot. And we had launched a course and there just weren't a lot of people coming in. And then because of the fire, it just shredded everything. And Pablo was one of our few members in the course-


Kathryn:
               Pablo has the privilege of living in San Antonio so not affected by the fire.


Michael:
              And I want to just be honest here, it really was amazing. And so we did our inaugural course with Pablo and he went through the entire course and this last year we've been able to communicate a little bit with him. And today we have him on the podcast and we just want to have a great conversation because Pablo story's fantastic. It's fun to hear from him. He is a bright, articulate guy. And so Pablo, welcome to the podcast. Thank you very much for joining us.


Pablo:
                   Thank you. It's a pleasure. Excited to be here.


Michael:
              Okay, so tell everybody, where are you located?


Pablo:
                   So I'm in San Antonio, Texas.


Michael:
              Have you always been in San Antonio?


Pablo:
                   Yes, I was born in Mexico City and my parents brought me here in 1977. So I'm pretty much a Texan.


Kathryn:
               Pretty much a Texan.


Michael:
              Pretty much a Texan.


Pablo:
                   Pretty much a Texan.


Kathryn:
               Yeah there you go.


Pablo:
                   41 and a half years here. So I think that makes me a Texan.


Kathryn:
               That makes you a Texan.


Michael:
              And we don't hold that against you.


Kathryn:
               No. My brother lives in Dallas and I try not to hold it against him.


Michael:
              I hold it against him.


Kathryn:
               So Pablo, tell us a little bit about kind of your business and just your situation, what you kind of brought to the table when you joined us on the Passion Provision course. Just tell us a little bit about that.


Pablo:
                   I started Fidelis Insurance Brokers about two and a half years ago. I worked for another insurance broker for over 14 years. And like I mentioned the other day, I had heard about HaBO Village from the Eternal Leadership Podcast. And that podcast really resonated with me and I think it was just what I needed to hear at that very moment in my life because I was kind of in the middle of starting this business and I had some direction, but I needed more. And everything that you guys talked about on that podcast just made me want to jump into what this new project was that you were going to be starting. So I just came out of a really dark place from my old employment and this was just... It kind of looked like that shining light that I needed to just walk toward. So I was really excited to join you guys on that course and it's been an amazing journey so far.


Michael:
              So tell me a little bit about, describe for our listeners, because we talked about this a little bit, how long were you at the other company?


Pablo:
                   About 14 years.


Michael:
              Okay, so you'd had a career in insurance, right? For 14 years. Had you done any insurance before them?


Pablo:
                   No.


Michael:
              Okay.


Pablo:
                   So this was... I mean that was literally my first job in insurance. Yeah.


Michael:
              Started, went for 14 years and it wasn't the best experience for you is basically the way we-


Pablo:
                   It was not. It was not.


Michael:
              How would you describe it? We won't mention the company, but how would you describe the situation and what it did for you personally?


Pablo:
                   It all seemed very promising at the beginning. There was a lot of time invested in the first few months and after a few months I kind of... I guess it was good in a sense where I was thrown into a situation basically to run an agency. So my boss had the life and health side and I was running the P and C side. The property and casualty side of the company. And so I got to learn every single facet of the business, down to the accounting, administration, quoting, servicing, writing business, tracking business, all that. So that part was really good for my development-


Michael:
              And that sounds like a really cool opportunity.


Pablo:  
                It does seem like a really cool opportunity, but then a little bit thereafter it was just a lot of pressure I guess to perform. There wasn't a whole lot of investment as a professional after that. And I needed a lot of help. I needed a lot of tools, a lot of... I felt more education so I could get specialized in my line of business. And then there was just the part of the compensation part. There was always promised more and I felt like I was just kind of spinning my wheels and not getting anywhere and I couldn't grow financially to support a growing family. So it was just kind of a dark time. Yeah.


Michael:
              So what caused you to go out and start on your own?


Pablo:  
                What caused me to go out on my own was, I was coming home miserable. My wife was like, "You're just not happy." We kind of spoke about that this morning, before knowing that we were going to do this podcast today. And it's just like I just had no motivation to wake up and get out of bed and do what I had to do on a daily basis. So it wasn't like that jump out of oh, I just can't wait to get to work. It was just like, why am I even doing this now? What's the purpose other than to just provide for my family and I felt that there had to be something better. We spend so much time at our work that I just felt that we should be happy to go to work. We should enjoy what we do. And there just wasn't that enjoyment anymore.


Pablo:
                   So besides the financial aspect of everything, it was a finances that I needed to grow financially and also just to be able to enjoy my work again. Because I'm happy at home.


Kathryn:
               Yeah. So how long would you say that you lived in that place of just coming home miserable and all that stuff?


Pablo:
                   It had to be a least... I mean at least seven to eight years. There was a lot of [crosstalk 00:06:11] enjoyment. Yeah. And I allowed it, because oftentimes we allow it and we're kind of scared. We're stuck in that place of fear to go off on our own or try something else. I did interview at a lot of jobs and a lot of other places and things like that, but nothing that really grabbed my attention to where I was just willing to up and leave. So there was just a lot of fear. I felt that there was a lot of fear where we worked, people were kind of... I don't want to... Manipulated seems like such an awful word, but I mean it really, yeah, I mean it was just kind of like you were under somebody's thumb and yeah.


Michael:
              Just unhealthy. All right, so you break out and you start your own agency. One man show right now. Right?


Pablo:
                   One man show yeah.


Michael:
              But I was encouraged the other day when we were talking because it sounds like things are picking up and you're already starting to project towards that point where you're going to have to bring somebody on.


Pablo:
                   Yes that's correct.


Michael:
              Which maybe means you have to move out of the spare bedroom.


Kathryn:
               We've all had our spare bedroom phase. It's okay.


Michael:
              Yeah. There is life after the spare bedroom and if you don't have to go to the garage next, then you're in even better shape than we were because we spent two years in the garage after the spare bedroom.


Kathryn:
               It was a remodeled garage. I'm just going to say that.


Michael:
              We were still in the garage.


Pablo:  
                I do have a real office. I do have a real office outside of this spare bedroom.


Michael:
              Oh, do you? Okay. All right.


Kathryn:
               So how long had you been out on your own when you came across the podcast and you were just... When you came across that internal leadership podcast, how long had you been going it alone?


Pablo:
                   It was about a year. About a year in. So it was really six months after I took kind of a six month sabbatical, if you'd like to call like that after I left my old job and to kind of just lay the foundation for the new company. And then I just kind of started getting going. And about six months after that, is when I came across HaBO Village.


Michael:
              If you were to say at that point, when you came across HaBO Village, what would you say the biggest struggles you were having in business were at that point? Or the biggest challenge, frustrations or concerns you had?


Pablo:  
                It was just not knowing what was going to happen next. I think when you're in that young, that infant phase in your business, you're just... Because marketing and social media and all those things take a lot of time to kind of start developing. So it's not like you're going to see these results right away. So it was only really six months of hard work and I think that's about the time that you start seeing the fruits of all that networking, social media and marketing, just getting your name out there and meeting people. So I'm there and it was just that financial fear, just running out of money and really finding my purpose again. I think that was... I was kind of just starting to discover that again, is why am I doing this? And once I heard the podcast, everything just kind of... I just saw hope. I think that's what I saw when I heard you guys.


Michael:
              What was it that you think that gave you hope? I mean I'm really curious. I mean it was one podcast. We had a really good time on that podcast and did a lot of laughing. John's a great guy.


Kathryn:
               John's funny.


Michael:
              What was it that... Can you put a name to it? Was it tangible enough?


Pablo:
                   I think it was just the passion. I wanted to find... When you guys talked about passion and finding that excitement and that joy in your work again, I was like, boom, that's what I need. That's what I want. I want to feel happy and joyous and free basically to go to work. I want to enjoy what I do. And when you enjoy what you do, I think that just spreads out into everything else, into your community and the people you serve, and it spills over in your home life with your kids. I mean it's massive. It's huge. So I think it was just that passion that you guys were really talking about.


Michael:
              That's good. There's a couple of things in there that I just want to call out. One was that six months. I mean that's not really what we're talking about today, but that's a really great observation. We tell people all the time, when you start doing your networking, when you start doing your marketing, it takes three to six months for the cycle and the process of it to catch up with itself. So before you start seeing things. That's really hard because a lot of people who start companies or start to invest in marketing, they don't realize that. So at about month two or three, they start to really freak out because their expectations are, I put a buck in, why didn't the vending machine giving me a customer out?


Michael:
              And they're sitting there kicking the vending machine of marketing. When they realize that it just takes longer and they walk away and like a vending machine, you walk away, you're far away enough and then the next person who's standing there before they put their money in, the Coke comes out.


Kathryn:
               They're like, "Hey free Coke."


Michael:
              And they get your customer. So that's a great observation on your part, of noticing that because every time you go into a new initiative that happens. And then the idea that it just, that power of the having that enjoyment, that fulfillment, in our lives at work. I was listening to another person's podcast this morning on the way to work and he was talking about work also. It was John Tyson out of New York and he was saying it means like... They're in Manhattan, these folks and all these people that... Most of the people he's speaking to are in the grind.


Michael:
              He asked everybody in the audience to raise their hand because it was a live gig and he said, "Raise your hand if you came to New York City for work." And everybody in the room raised their hand. Everybody came to New York City because of a job. And so he's talking about you're spending 90,000 plus hours of your life at work, minimum. And if you live in New York, he says more.


Kathryn:
               110.


Michael:
              And that whole thing of okay, are you going to hate this? Are you going to spend a third of your life doing something that you hate and that makes you miserable and sucks the life out of you? There's only so much endurance we've all got. Okay so you join HaBO Village, you're engaged, one of the things I want to point out that's really important for people is you continue to put in the work. You continue to put in the time. You were working every week and the course is a rigorous course, would you say?


Pablo:
                   Oh, absolutely. I mean I had... We were watching the videos and I actually have my HaBO Village notebook here next to me and all the activities, the action tasks and everything. So it's not for the faint of heart. I mean this is some serious work and you really have to dive deep into your core. I mean this isn't just superficial, kind of algebra or some meaningless business course. This is really getting to your core, who you are and what you want out of your company. So.


Michael:
              So and you put the time in, you showed up, you did the work, you did the homework, you were engaged in the conversations. And I say that because that's really what it takes for... If we really want to get a Passion Provision company, if we really want any kind of success in life, you got to put the time in. And I know that's so mundane and old fashioned, but I needed to be told it for the first 20 some years of my life.


Kathryn:
               Well and the reality is there are... I mean the statistics on people who buy courses and don't finish them-


Michael:
              Oh they're off the charts.


Kathryn:
               It's like 90% of people don't finish. It's pretty stunning. It's something like that. It's terrible.


Michael:
              One of our peers, he's a friend of a friend. He does courses at stuff. He says on average, he gives a 100% money back guarantee if you will finish his course in one year and just do the homework. You don't even have to be successful at the homework, but if you'll finish his course in 12 months and do it, he'll give you the entire course money back. And he has 6% of the people that pay for it ever show proof that they finished.


Kathryn:
               6%.


Michael:
              6%.


Kathryn:
               And that's a pretty good incentive to finish. We didn't give you that incentive, sorry Pablo. It's your first time through. We're like, no.


Michael:
              Quite frankly, I thought when I heard he did that, I'm like, you're crazy.


Kathryn:
               I'm working hard. I'm keeping your money.


Michael:
              Okay, so that's an important point. So when you walk through this, share with our audience, what were a couple of things that were actually really important for you as you went through the course and what were the benefits that happened as they rung out through this last year?


Pablo:
                   Yeah. So I think the most important thing, and I think that's really what the course starts with, is finding your why, your purpose, your vision. That was the key for me, finding why I do what I do. Because that was a purpose that I had lost for many years, while I was at my old job. So taking this course pulled out that why and that purpose of why I do what I do. And then as the course kind of started to open up, it's like, oh wow, I'm allowed to dream again. Your BHAG and your big, hairy, audacious goal. And it's not that I wasn't allowed to dream anymore where I used to be, but it's like you lose sight of everyone. You have your nose down and you're kind of just trudging along and just trying to get by. Where now, after the course, it's allowed me to kind of pick my head up and take a look around and see all the opportunity now that I have. And that all came as a result of this course, honestly.


Kathryn:
               That's so cool.


Michael:
              I'm so glad to hear that.


Kathryn:
               That's so cool.


Michael:
              I can go another day.


Pablo:
                   Yeah.


Michael:
              Okay. So I'm asking a bunch of questions and I don't want to run over you.


Kathryn:
               So I'm curious about... Obviously the beginning of it, which was the vision casting part, that was the part that really set you up to move forward, correct?


Pablo:
                   That's right.


Kathryn:
               I mean it was the sense of you were ready to give up, you had forgotten even why you bothered doing this and crafting a vision and really helping sort out, this is why what I do matters for me and for the people I serve. So putting that all together really gave you a foundation. Beyond that, as you moved into the other modules and we talked about leadership and we talked about marketing and we talked about systems and operations and finance and culture. Tell me a little bit about how those pieces and parts positioned you in terms of how you think or how you're running your business now.


Pablo:
                   Yeah. On a day to day basis, I mean the course really helped to build that awareness of the things that I have to really have in place in order for someone else to come on board and enjoy their work. To have the same passion that I have. As I'm working, I find time to put systems in place. I said, okay, if someone was new, sitting down, doing this for the first time, what would they need to get this job done properly? And that helps them to build their own self esteem and their encouragement as they go through their job day, so their work day. So just keeping all those things in mind, what kind of culture do I want to build and put those pieces in place.


Michael:
              When you talk about some of those things you possibly learned new, how much of the course for you was learning stuff that was new versus being reminded of something you already knew versus having something like a complete new angle on something that you'd heard before?


Pablo:
                   Well I've been a pretty good student of leadership. So the leadership part, it was kind of like a refresher or a reminder. However, even the book that you guys... Which I have right here, Mastering Leadership, that you guys were so kind enough to send us, in albeit on assignment. But so that part of the course was a refresher, the leadership part, but this was much more in depth. And you mentioned an author that you may not particularly agree with in leadership, but I was a student of his, so that was kind of cool. But I totally get your perspective and I'm pretty sure you know who I'm talking about.


Michael:
              Yeah, probably. We won't say that out loud.


Pablo:
                   Right. I mean so that part of the course was a refresher, but everything else, it really was new to me. And these aren't things that they teach you at a business school. That's why for me it was so key and it was really important for me to be there week in and week out. It's like I've paid my tuition and I'm taking this course and it's important for me. So I think about 80% of it was a lot of new stuff.


Michael:
              Wow. That much.


Pablo:
                   I took some marketing classes but I mean since I graduated from college 18 years ago, I mean so many things have changed. So this was really a lot of new information.


Michael:
              You said the other day, that when we were talking on the phone, that there was stuff you learned in school but this was more applicable. Is that how you put it?


Pablo:
                   Yeah it was the daily, day to day stuff like working on your business and then versus working in your business.


Michael:
              Yeah good.


Pablo:
                   Those type of behind the scenes things, because business school teaches you a lot of kind of, okay this is a kind of accounting method you want to use and this is a kind of spreadsheets and this is how you fill out an expense report and inventory and that sort of thing. This was more behind the scenes what you... I think this is the kind of stuff that gets you up in the morning. That's the only way that I can describe it. The stuff that gives you energy to kind of get going in your...


Michael:
              So as you move forward with your business this next year, what are some of the plans you have?


Pablo:
                   Well like we discussed, I think next year we're going to be bringing a new employee on board so that process is going to have to start. And starting to build that company culture and giving that person the tools that they need for them to find the enjoyment in their work.


Michael:
              Yeah, that'll be good.


Kathryn:
               It's kind of a fun thing to think about. I mean one of the things I... For me, and I think for you too, it's super fun to think about the privilege of employing people and providing Passion and Provision jobs. Right? That's one of the things that I love.


Pablo:
                   It's a huge responsibility.


Kathryn:
               It is. And knowing that you become responsible at some level for how they function and go home and interact with their family. At the end of the day, if they're energized or exhausted and frustrated and it's a huge responsibility. But it's such a privilege.


Michael:
              Yeah.


Pablo:
                   It is. And I do want to mention something real quick is that I have two really good role models as far as being employers. My father was an employer, a very large company in Mexico City. And I remember as a kid, I think I was about 10, 11 years old. And we were at a restaurant in Mexico City and all of a sudden the waiter came over and looked at my father and said, "Mr. Gonzalez?" My dad was like, "Yes." And so they looked at each other and he said, "You remember me?" And he says, "Absolutely, you're so-and-so and you worked for me at the factory." These dates and everything. He says, "Don't go anywhere. I'll be right back."


Pablo:
                   And so he went into the kitchen and he brought out the entire staff. He brought out everybody in the kitchen and he came back to the table and he says, "I want you to meet Mr. Gonzales." He goes, "Mr. Gonzalez was one of the most incredible employers I ever had in my life. You remembered my family, my birthday, our anniversary. He was always concerned about my kids and their health and everything." And I was just sitting there blown away. I was looking at my dad like he was Superman. I was like, "Who is this guy?"


Kathryn:
               That's awesome.


Michael:
              Wow.


Pablo:
                   And so that was really a big deal for me and how you treat people. And that contrast, I know I talked about how it was at my old job, but really I was brought up to treat everyone equally. From the bottom, the guy that cleans up after you leave and to the guy that is at the front desk, I mean to the CEO of the company. I mean treat everybody the same. And I learned that also from my brother. I office out of his building. We share some space and his employees are just happy to go to work and he's building just a beautiful environment for his employees and he gives of himself for his people. So those are two great role models that I've had in my life. And coupled with this course and the work that you guys are doing, it's just been fantastic.


Michael:
              That's so cool. I'm so glad you told us that story.


Kathryn:
               It's a great story.


Michael:
              It's an amazing story.


Kathryn:
               Yeah.


Michael:
              I can see the whole thing. So was the guy just a waiter or was it his restaurant?


Pablo:
                   Yeah, he was a waiter. He was a waiter. And there's so many other stories like that. Even the guy that used to cut my dad's hair, there was something going on there with his business, the barber's business. And my dad said, "You know what?" And he says, "How much money do you need to open up your own place?" And the guy was said, "Well okay, well this much." And so my dad said, "Okay, well I'll go ahead and I'll give you this much and then you're going to pay me this much per month and then you can open up your own place." And so he did. He opened up his own place. And to this day, I think maybe about a year ago after my mom passed away, his daughter came and visited my dad, just to kind of thank him. And they've stayed in touch. And he said, "My life was changed because of you and what you did for me and my family." And there are just so many stories like that.


Michael:
              That's cool. That's really cool. I love that. I love the fact of hearing stories about people who actually take care of their employees. Because we've said it before, Passion and Provision is something that's been around a long time.


Kathryn:
               Absolutely.


Michael:
              We just kind of threw a term that worked for us on it, that we stumbled across. But people like your dad understood it. He understood being fulfilled, he understood kindness, he understood... It sounds like he understood the value of work and he was successful at what he did on top of not losing his humanity.


Pablo:
                   Absolutely.


Kathryn:
               Yeah. That's so cool.


Michael:
              What a blessing. Right on. Okay so I just think this has been fun.


Kathryn:
               So fun.


Michael:
              This has been a lot of fun. Is there anything that you were burning to talk about or had on your mind before we wrap up and kind of head towards the last third of this?


Pablo:
                   No, I think everything that we talked about has been what I've been very encouraged and passionate about in the program. Just finding that core purpose and having that vision and just allowing yourself to dream and dream big. And so often we limit ourselves in what we can do and I just want to encourage everybody that's listening, to dream big and to seize that opportunity and to put fear away. I think a lot of the things that limits us in our lives, I think is just having that fear. And this program and my interaction with you guys has really kind of put that to bed and allowed me to dream.


Kathryn:
               That's awesome.


Michael:
              Okay.


Kathryn:
               Should we ask our 10 questions?


Michael:
              I think we should ask our 10 questions. Now you're on the spot.


Kathryn:
               Okay. Now you're on the-


Michael:
              Your mic cut out.


Pablo:
                   No fear.


Michael:
              No fear.


Kathryn:
               No fear at all.


Michael:
              We got rid of that.


Kathryn:
               All right. So-


Michael:
              All right, go Kathryn.


Kathryn:
               For our audience, just know that we always ask these 10 questions when we're interviewing a guest and so you are ready, aren't you? You're ready, aren't you?


Pablo:
                   Ready.


Michael:
              And these 10 questions came from the... I like to give credit for this. They came from The Actor's Studio. That's where I discovered them. A show on a Bravo that ran for 18, 20 years. And then it actually came from a gentleman named Poirot in France who was a reporter.


Kathryn:
               I always want to say Hercule Poirot. But not him.


Michael:
              Not him.


Kathryn:
               No.


Michael:
              And he's probably heard that joke.


Kathryn:
               Probably.


Michael:
              Yeah.


Kathryn:
               Okay. So these come from him and here you go. You ready?


Pablo:
                   Ready.


Kathryn:
               What's your favorite word?


Pablo:
                   Faithful.


Michael:
              Faithful.


Kathryn:
               Oh that's a good word.


Michael:
              That's good. Okay.


Kathryn:
               Okay. What's your least favorite word?


Pablo:
                   Can't.


Kathryn:
               Nice.


Michael:
              Okay.


Pablo:  
                I'm trying to be fast.


Kathryn:
               I know you're doing good. Okay do you want to ask?


Michael:
              You can elaborate if you want.


Kathryn:
               You can.


Michael:
              What excites you?


Pablo:
                   People. People excite me.


Michael:
              And you don't have to have one word answers. I mean you can elaborate if you want, but-


Pablo:
                   Okay.


Michael:
              All right. What turns you off?


Pablo:
                   Negativity.


Michael:
              Negativity.


Pablo:
                   I can't stand negativity.


Michael:
              No? What sound do you love?


Pablo:
                   Lately it's been spa music.


Michael:
              Spa music?


Kathryn:
               [crosstalk 00:27:50] Have you been getting massages? Are you just hanging out getting massages?


Pablo:
                   I've been doing a little bit of self care.


Kathryn:
               Nice. Little facial, some pedicures.


Michael:
              All I hear is-


Pablo:
                   Yoga. The bell. The magic bowls, those relaxing-


Kathryn:
               Yeah and that's what I wanted to experience when I got my pedicure, that we talked about on our last thing.


Michael:
              Yeah don't go there.


Kathryn:
               Okay.


Michael:
              You got all worked up over that.


Kathryn:
               You can listen to that podcast. That was pretty great.


Michael:
              She ranted for a while. Yeah okay. Next.


Kathryn:
               So what sound do you hate?


Pablo:
                   What sound do I hate? I wouldn't say hate, but I guess something crying. Crying because I got babies right now. When I hear them cry, it makes me sad and I just... Yeah.


Kathryn:
               Crying.


Michael:
              Good enough. Good enough. It used to make me sad and then after 10 minutes-


Kathryn:
               It would make you irritated.


Michael:
              I moved past sad.


Kathryn:
               He'd be like, I hate that sound.


Pablo:
                   Well sometimes first thing when you wake up, that's the sound that I hear sometimes and it just like oh. Yeah.


Michael:
              Yeah.


Kathryn:
               It won't last forever.


Michael:
              Perseverance of a parent.


Kathryn:
               Right? All right. What's your favorite saying?


Pablo:
                   Favorite saying? Gosh. Wow that's a hard one. I guess one that comes to mind is that there's no... How does it go? There's no such thing as... It goes back to, there's really-


Michael:
              It's clear that it's your favorite saying.


Kathryn:
               He's trying to phrase it right.


Pablo:
                   I have a really hard time remembering how things are worded together. I just know the general concept.


Michael:
              I'm just teasing.


Pablo:
                   The general concept is basically that there's nothing that's difficult, it's just something that you've never done before.


Michael:
              Ah, yes. Yes.


Kathryn:
               Okay.


Michael:
              I love that concept completely.


Kathryn:
               That is cool. Okay. What profession other than the one that you're in now, would you like to attempt if you could?


Pablo:
                   What I'd like to attempt. I would love to own a speed shop like with cars and like a hot rod shop. Yeah.


Kathryn:
               Oh nice.


Michael:
              I didn't see that coming.


Kathryn:
               There's a reason he likes your little BMW convertible.


Michael:
              He didn't say he liked it. He just said I had one.


Kathryn:
               But he noticed it. Okay. And what profession would you most like never to do?


Pablo:
                   A politician. I don't think I'd ever go or want to be in politics.


Michael:
              I hear that.


Kathryn:
               Totally fair.


Michael:
              I hear that.


Kathryn:
               Totally fair.


Michael:
              All right.


Kathryn:
               All right, final question. See, this is not... You've done really, really well. Do you want to ask this final question?


Michael:
              And if heaven exists, which we have an opinion about that, what would you like to hear God say when you arrive at the pearly gates?


Pablo:
                   Well done. Well done.


Michael:
              Awesome. You can always spot the ones.


Kathryn:
               I know.


Michael:
              It's amazing how many people on our little podcast have answered that one right there.


Kathryn:
               Well done. Good and faithful.


Michael:
              You're part of the team. I knew it. Okay.


Pablo:
                   Well done.


Michael:
              You read your Bible. Okay. That was fun. I always like that. Thank you for doing that.


Kathryn:
               You did well.


Michael:
              That was quick and easy and not too painful.


Pablo:
                   It wasn't painful at all. I always enjoy listening to you guys and anytime I get to interact with you, like we did through the Facebook, it was so much fun.


Michael:
              Tell me, I have one last question. Actually I keep thinking of questions, but I need to end this. I have one last question. I will choose it to be last. What was your wife's perception of you through the journey of the course and post course?


Pablo:
                   You know it was funny because I would do... I would sit in there with my iPad and I'd be like, "You got to listen to this. You got to hear this. Check this out."


Michael:
              So she was annoyed.


Pablo:
                   And so I was just really excited because... No, she wasn't annoyed. She was intrigued and she's like, "Well I want to take this course now." And so I think that she sees me as having gone from a sad, fearful, maybe unmotivated individual to someone that's now happy and passionate about what I do. Because rarely do I ever come home now without a smile on my face. And that's been the biggest difference.


Kathryn:
               Wow.


Michael:
              Yeah.


Kathryn:
               Sweet.


Michael:
              I like that.


Kathryn:
               Take that one on the road.


Michael:
              Tell her we said thank you and hello.


Pablo:
                   I will.


Michael:
              Did you give her your password so she could go through the videos?


Pablo:
                   Absolutely. Yeah she has it saved on her iPad and she's got her own business and she had some other businesses that she wanted to get involved in. So I said, "Hey, before you even get started on that, let's do this course together." We did do a lot of it together and she got a lot from it. So she was able to apply some of the concepts also in her own line of work.


Michael:
              Oh, that's awesome. We'll tell her we said hello and give her our best.


Pablo:
                   I will.


Michael:
              And we wish her the best on all of that. That's really cool. I like that.


Kathryn:
               That's really fun.


Michael:
              Okay, so Pablo, thank you so much for being with us on the podcast today.


Pablo:
                   Thank you. My pleasure.


Michael:
              Ladies and gentlemen, Pablo's an amazing guy. If you're in San Antonio and you need insurance, please call him.


Kathryn:
               Fidelis Insurance. Fidelis.


Michael:
              And we just want to say thank you for joining us today. This podcast is about encouraging business leaders to build Passion Provision companies that are filled with profit, purpose and legacy. We want you to experience life like what Pablo is describing. What we have learned to experience on a regular basis, and it's made us as business owners more resilient to those bumps and turns that happen in running a business and the life of being an entrepreneur business owner. Hit subscribe on podcasts, iTunes podcasts. We would love it, that would be great. Tell your friends about it. Come back next week. We're going to have another great episode. Thanks for joining us. I'm Michael Redman.


Kathryn:
               And I'm Kathryn Redman.


Michael:
              For the HaBO Village Podcast. Take care.