Episode 74: Michael and Kathryn discuss the system from Robert F. Mager's book, Analyzing Performance Problems. There are 7 steps that will help you solve any problem you might face in your company. If you need to figure out why people aren't doing what they should be and what you can do about it, then this episode is for you!
"Real wisdom and real genius is found often times in good questions, and knowing which questions to ask." – Michael Redman
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